What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can anyone tell me where to find the setting for activating Pending Payment Emails?

    Asked by Artinet on May 13, 2014 at 09:25 AM

    TitusN wrote:

    "You will not be notified if anyone is added to that list by default because it is not considered a sucessful submission on the form - but by activating Pending Payment Emails, you will be getting email notifications whether you recieved a payment on your form or not."

    Can anyone tell me where to find the setting for activating Pending Payment Emails?

  • Profile Image
    JotForm Support

    Answered by TitusN on May 13, 2014 at 09:37 AM

    Hello,

    If you have a paypal field on your form, this option can be found in the field's properties menu as shown below:

    Please let us know if this helps

  • Profile Image

    Answered by Artinet on May 14, 2014 at 04:08 AM

    Excellent, many thanks, I was looking everywhere except in the PayPal settings - doh!