About the upgrade plans!

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    Asked on August 07, 2011 at 06:04 AM

    My form would attract upto 2000 submissions. You have plans in two categories : 1000 submissions or 10000 submissions. I do not need more than 2000. Is there any way I can pay little more than 1000 submission plan but not as much 10000 submission plan? This way it would fit my needs perfectly! There should be an intermediate plan! Please reply asap!

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    Answered on August 07, 2011 at 09:21 AM

    Hi dubemayur,

    At this time, we do not have a plan between the 1000 (Premium) and 1000000 (Professional). But introducing a new plan in between these two existing ones is something that's been brought to our attention in the past, so we are considering it in the future.

    Please monitor our Twitter account and our website for updates. In the meantime, you may sign up first for a Premium account and avail of 1000 submissions/month for $9.95.

    Kindly inform us if you have any other questions or concerns. Thank you for choosing Jotform!



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    Answered on August 07, 2011 at 10:03 AM

    Jotform Support,

    Tell me if it can work this way :

    I get 1000 submissions. Then I want to renew the same plan in the middle of the month. That means can I pay another 10$ in the same month.

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    Answered on August 07, 2011 at 10:29 AM

    Hello dubemayur,

    The submission capacity counter won't accumulate another 1000 even if you subscribe to the same plan twice in a month.  The submissions counter will only renew or refresh to zero after 30 days from the time of the subscription.

    Warm regards,