I need someone to contact me right away..

I need to upgrade so I can keep receiving my payments and it is critical!!  Upgrade is not working, please help asap..

Hi,

Thank you for contacting us. As of checking, the upgrade process is still working normally as expected.

Please head to the pricing page if you want to upgrade. Select the desired plan and continue to the payment page. http://www.jotform.com/pricing/

If you came across any issues, let us know so we can assist you further.

Regards!