What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need someone to contact me right away..

    Asked by allstargym on May 13, 2014 at 03:02 PM

    I need to upgrade so I can keep receiving my payments and it is critical!!  Upgrade is not working, please help asap..

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    JotForm Support

    Answered by EltonCris on May 13, 2014 at 04:55 PM


    Thank you for contacting us. As of checking, the upgrade process is still working normally as expected.

    Please head to the pricing page if you want to upgrade. Select the desired plan and continue to the payment page. http://www.jotform.com/pricing/

    If you came across any issues, let us know so we can assist you further.