What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions Inaccurately Reached Quota

    Asked by bemycommish on May 13, 2014 at 09:48 PM

    My quota says its over for submissions but there was only about 15 submissions this month, not over 100 as the system claims. This is holding us from getting new submissions.

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    Answered by jedcadorna on May 14, 2014 at 04:26 AM


    Thank you for contacting us.

    Your account consumed SSL submission it could be that the site forces you to use SSL or your embed code contains https://secure when you embedded it to your website. 

    Make sure to check your embed code and it should be http://www. instead of https://secure. Please follow this guide on how to add your form into Wix.com http://www.jotform.com/help/70-Adding-a-form-to-Wix-Site.