What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment help !

    Asked by cccamster on May 14, 2014 at 11:43 AM

    i have a trrouble to make a payment in ordrer to activate my account

    style size font Activate
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 14, 2014 at 01:56 PM

    Hello cccamster,

    Are you getting any error when trying to upgrade your account?

    Which subscription plan you want to upgrade to? If you want to upgrade to premium plan, please click on the following URL:

    For Monthly Premium subscription: http://www.jotform.com/upgrade?username=cccamster&account_type=PREMIUM&period=monthly

    For Yearly Premium subscription: http://www.jotform.com/upgrade?username=cccamster&account_type=PREMIUM&period=yearly

    Do get back to us if you have any trouble or you want to upgrade to any other plan other than Premium.

    Thank you!