My integration is empty after clearing form cache & browser cache

  • Profile Image
    Asked on May 14, 2014 at 11:47 AM

    My integration window tabs are empty, even after I have cleared the form cache & browser cache.

    I tried it on Chrome v 34.0.1847.137 and Safari v 6.1.3.

    My usual browser for JotForm is Chrome, because Safari didn't seem to work as well when I first started using JotForm.

    I'm trying to integrate to MailChimp and can't even get to that option yet.  This is for the only form in my account at this moment.



  • Profile Image
    Answered on May 14, 2014 at 02:06 PM

    Hi Henry,

    Our apologies for any inconveniences caused.

    The problem might be temporary. Can you please try it again this time?

    If the issue persists, can you please open your browser console (Ctrl + Shift + J for Chrome Browser & Ctrl + Shift + K for Firefox) if you see any errors? Please paste the error here so we can analyze the problem.