Security Certificate Warning Alerts when Paying

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    resumeform
    Asked on May 14, 2014 at 01:30 PM

    Amazingly useful service you provide. At least a couple of times per week going back many months we have people call or email us to say they are getting a certificate warning message when trying to make a payment. These are just from the people who are willing to take the time to tell us about it. I'm sure many just leave. We have it set up as an iframe and https and it still does this. Can anything else be done??

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    Jeanette
    Answered on May 14, 2014 at 04:19 PM

    I just made a test using SSL embed version of the form. And I am not able to reproduce the problem. Do you have this form embedded in an SSL site? Have you verified that the site's certificate is up to date?

    Please let us know