What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Frustrated that Conditions aren't saving

    Asked by jmaples on May 14, 2014 at 02:55 PM

    I've created a large and complex form and the conditions will not remain in effect.  When I try to disable or delet them and click finish, then go to test the form, it's not changed like I changed it.  Very, Very frustrating.

    Page URL:
    http://www.jotformpro.com/jmaples/Customer_Incident_Report

    complex form then and
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    JotForm Founder

    Answered by aytekin on May 14, 2014 at 04:58 PM

    When you re-open the form builder and click on Conditions button, do you see the change you made, or is it lost? Can you re-create the problem? If you can we can probably fix it if we can figure out exactly what is causing it. 

    Please try again and let us know the steps we need to take to re-create the problem.

    Thanks. I appreciate it.