I'm attempting to hide blank entries but I don't get the same options a

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    Michelle McKinney
    Asked on May 14, 2014 at 05:13 PM

    I'm attempting to hide blank entries but I don't get the same options as those listed in the screen shot. I'm only offered: Send Post Data, Unique Submission and Form Warnings under the Advanced Settings.



    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

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    Jeanette
    Answered on May 14, 2014 at 08:57 PM

    It sounds like you  purchased the Jotform License, which is self hosted version.

    If that is the case, let me tell you that the self hosted version do not come with advanced options as in our hosted form builder. Therefore the Hide Empty Fields feature is not available in your version.

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    mariekinsella
    Answered on April 08, 2016 at 04:12 PM

    I am attempting to hide empty fields but the application has recently been updated and this feature is now missing.  I have a Silver Account Type...does this mean that I will no longer have the ability to hide empty fields?  I also do not get the same options as those listed in the screen shot.  I am also surprised to see this same issue in 2014...two years ago.  Hope you can tell me a work around for this.  We did see where some others were told to use &old, but this did not work for us.