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njstatewideAsked on May 14, 2014 at 8:15 PM
Greetings!
We have this registration form, that we want to take all submissions (except for Corporate Sponsors) to a Thank You URL with another form on it, after the paypal payment has processed. This is working as expected EXCEPT for the Corporate Sponsors.
When you are a Corporate sponsor and complete the payment, it is taking you to here:
https://submit.jotform.us/complete.php?sid=265921524395544903
The conditional seems to be hung up on something. We have tested this three times, and all three times after payment, it locks up. Please advise.
Form: http://form.jotform.us/form/41337021630138
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Ashwin JotForm SupportReplied on May 15, 2014 at 12:34 AM
Hello njstatewide,
Since it is a payment form, we are unable to test your form. We would like to test your form and investigate further.
Have you already taken your form live? If not, I would suggest you to please enable the "Sandbox Mode" of your PayPal question which will allow us to test your form without actual transaction. Please check the screenshot below:
We will wait for your response.
Thank you!
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njstatewideReplied on May 15, 2014 at 10:43 AM
Sandbox mode has been enabled.
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BryanPauloReplied on May 15, 2014 at 2:29 PM
Hi njstatewide,
I have filled out your form but sandbox is still disabled, so I can't perform the test directly from your form.
Kindly enable sandbox mode so we can test it from your form.
Bryan
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njstatewideReplied on May 15, 2014 at 3:37 PM
done. Got my forms mixed up earlier.