Conditional Thank You URL not working after payment

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    njstatewide
    Asked on May 14, 2014 at 08:15 PM

    Greetings!

    We have this registration form, that we want to take all submissions (except for Corporate Sponsors) to a Thank You URL with another form on it, after the paypal payment has processed.  This is working as expected EXCEPT for the Corporate Sponsors.

    When you are a Corporate sponsor and complete the payment, it is taking you to here:

    https://submit.jotform.us/complete.php?sid=265921524395544903

    The conditional seems to be hung up on something.  We have tested this three times, and all three times after payment, it locks up.  Please advise.

    Form: http://form.jotform.us/form/41337021630138

  • Profile Image
    ashwin_d
    Answered on May 15, 2014 at 12:34 AM

    Hello njstatewide,

    Since it is a payment form, we are unable to test your form. We would like to test your form and investigate further.

    Have you already taken your form live? If not, I would suggest you to please enable the "Sandbox Mode" of your PayPal question which will allow us to test your form without actual transaction. Please check the screenshot below:

     

    We will wait for your response.

    Thank you!

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    njstatewide
    Answered on May 15, 2014 at 10:43 AM

    Sandbox mode has been enabled.

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    BryanPaulo
    Answered on May 15, 2014 at 02:29 PM

    Hi njstatewide,

    I have filled out your form but sandbox is still disabled, so I can't perform the test directly from your form. 

    Kindly enable sandbox mode so we can test it from your form.

    Bryan

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    njstatewide
    Answered on May 15, 2014 at 03:37 PM

    done.  Got my forms mixed up earlier.