Why is that the forms do not work in FireFox?

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    lojaaquinao
    Asked on August 08, 2011 at 08:39 AM

    The forms do not work in FireFox JotForm

    But Firefox has 40% market share

  • Profile Image
    allanftd
    Answered on August 08, 2011 at 08:43 AM

    Hi lojaaquinao,

    May we ask you to provide more details about the issues you're encountering in Mozilla Firefox and not with other browsers? We'd like to assist you further, so we'll await your response.

    Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    lojaaquinao
    Answered on August 08, 2011 at 09:32 AM
    Hi JotForm

    Please note that only appears in FireFox a part of the form.

    See this effect in FireFox browser


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    allanftd
    Answered on August 08, 2011 at 09:48 AM

    Hi loja,

    Thanks for the prompt response. Could you please try to use the Iframe embed code instead? 

     

    <iframe allowtransparency="true" src="//www.jotform.com/form/12194813249" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no">

    </iframe>

    With this embed code type, you can adjust the height and width easily (the text above highlighted in yellow color).

    Kindly try this and let us know if it works for you or not. Thank you for using JotForm!

    JOTFORM SUPPORT