What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is that the forms do not work in FireFox?

    Asked by lojaaquinao on August 08, 2011 at 08:39 AM

    The forms do not work in FireFox JotForm

    But Firefox has 40% market share

    Page URL:
    http://www.aquinao.com/loja_informacao_contactos.htm

  • Profile Image

    Answered by allanftd on August 08, 2011 at 08:43 AM

    Hi lojaaquinao,

    May we ask you to provide more details about the issues you're encountering in Mozilla Firefox and not with other browsers? We'd like to assist you further, so we'll await your response.

    Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by lojaaquinao on August 08, 2011 at 09:32 AM
    Hi JotForm

    Please note that only appears in FireFox a part of the form.

    See this effect in FireFox browser


  • Profile Image

    Answered by allanftd on August 08, 2011 at 09:48 AM

    Hi loja,

    Thanks for the prompt response. Could you please try to use the Iframe embed code instead? 

     

    <iframe allowtransparency="true" src="//www.jotform.com/form/12194813249" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no">

    </iframe>

    With this embed code type, you can adjust the height and width easily (the text above highlighted in yellow color).

    Kindly try this and let us know if it works for you or not. Thank you for using JotForm!

    JOTFORM SUPPORT