What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I make text in fields centre aligned?

    Asked by andrewg1234 on May 15, 2014 at 02:27 AM
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    Answered by Carina on May 15, 2014 at 08:45 AM

    I checked your account and you have a form with a password field (http://www.jotform.com/30051269983861) which is not allowed according to our terms. Please avoid your account suspension by deleting this form/field.

    To center align the text please inject the following css code:

    .form-textbox {
    But is is better to share with us the form's url so we can assist you better.
    Let us know if further support is needed.
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    Answered by andrewg1234 on May 16, 2014 at 04:12 AM

    Dear Carina,

    We have been using JotForm for over three years, and have dealt with our supposed "phishing" in the past. The forms are used EXCLUSIVELY for a yearly, church based childrens program. We use the username/password to provide a simple level of security for our registration forms. There is ABSOLUTELY NO INTENTION on our part of phishing or making "login forms to steal user credentials". I have searched for previous discussions about this that I have had with JotForm support staff, but they appear to have been deleted?

    I am happy to use an alternative username/password method if you can suggest or provide one.

    Thank you for your CSS code. I'll give it a go on our mobile forms and see how it works.




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    Answered by Carina on May 16, 2014 at 10:07 AM

    I perfectly understand your point Andrew, but being a free and easy to use tool created some difficulties with phishers. This called for a strong position from Jotform, and we decided to deny password fields until we have a more effective solution. Jotform was aware of the impact this would have on legitimate users, but until now the consequences over phishers have exceeded the downside of this position on legitimate users. It's far from being a perfect solution, but hopefully in the near future we will find an alternative. Phishing affects us all, and it's impossible to manually inspect all the forms created from all the users.

    I hope you understand.

    There is a simple workaround in this thread, it is limited and the "security code" might be seen when inspecting the source code, but it might give you a middle term solution.

    Let us know if further support is needed.

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    Answered by andrewg1234 on May 16, 2014 at 05:37 PM

    Dear Carina,

    Thanks for your reply. If you look at the 4 of my forms that have username/password access: (http://www.jotform.com//?formID=30051269983861,http://www.jotform.com//?formID=21422665641955http://www.jotform.com//?formID=21332220297949http://www.jotform.com//?formID=30032136992853) you will notice that the username/password is implemented EXACTLY as described in the thread you linked to in your previous answer: by using "conditions>Show/Hide a form field".

    I understand that it is a LOW level solution, but it has proven to be an excellent solution to prevent "nuisance" registrations, and that is all we are using it for.

    The CSS you suggested worked too!

    Have a good weekend!

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    JotForm Support

    Answered by jonathan on May 16, 2014 at 08:05 PM

    Hi Andrew,

    Thank you for updating us.

    With your latest message, are we good to assume that your inquiry on how to center the field was resolved already?

    Inform us if you need further assistance on that.

    I also understand your point in using the "access password" as solution on your form. It should be alright to use access to form using the method you applied as it was NOT actually used in phishing method.

    We just want you to be more aware of negative consequence that may arise since this password access process can be easily broken if someone just know how to read source code.