When viewing submissions and/or trying to edit my forms they are not displaying/loading

  • leejohnsuter
    Asked on May 15, 2014 at 6:37 AM

    Please help.

  • Jim_Rank
    Replied on May 15, 2014 at 11:53 AM

    Hello leejohnsuter,

    When i first saw your Forms all was disabled except 1.I enabled those and made a edit on submission data and It's not showing any problem.

    I recommended you to log out and clean your browser cache and log in again to check if you have the problem yet.

    If you'll have the problem yet,i'll forward your thread to our experts.

    Inform us if you'll have the problem yet.

     

    Thanks.

  • leejohnsuter
    Replied on May 15, 2014 at 2:31 PM
    Hi,
    I cleared the cache etc but still no job.
    [cid:image001.jpg@01CF7074.48E0E810]
    Thanks,
    Lee
    ...
  • Carina
    Replied on May 15, 2014 at 4:28 PM

    I tested the forms and could access them. Are you able to view the standalone version of the forms? These difficulties are only felt inside the Jotform editor? Also are you experiencing this in one or more browsers?

    If possible I kindly ask you to upload screenshots to our forum using this method so we can assist you better.

    Thank you