I need to stay on the Economy Plan

  • Profile Image
    Koin
    Asked on May 15, 2014 at 09:23 AM
    Hi Support,
    I just booked the Economy plan, then mistakenly clicked on upgrade to
    professional.
    Can you please make sure, that only the Economy plan is taken from my
    credit card and billed to us?
  • Profile Image
    EliezerN
    Answered on May 15, 2014 at 01:00 PM

    Hi,

    I confirm that your only active subscription is the Economy one with the subscription number: INT140515-4755-59161B

    Your account is in Economy status, so everything is in order now.

    You will not be charged for the Professional subscription as it was canceled when you got the Economy subscription.

    Inform us if you need further assistance with this query.

    Thanks