What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fully Customizing the URL

    Asked by NickDahan on May 15, 2014 at 03:44 PM

    Id like to know if there is a way to customize the url fully. For example this is what comes up:

    https://secure.jotform.ca/NickDahan/DahanHockey

     

    I would like to not include my username and come out as just:

    https://secure.jotform.ca/DahanHockey

     

    Let me know what I can do or if it is not possible. Is there a way for me to change my username?

     

    Thank you.

    custom url JotForm change my username secure. and
  • Profile Image

    Answered by Cesar on May 15, 2014 at 06:18 PM

    Unfortunately it is not possible to just make the username appear. Nevertheless I do see this is a free account, which makes it a very simple process to change the username. Please provide us (in order or priority) 3 usernames you would like us to change your username to. We ask for 3 in case your first option is already taken.

    Do let us know so that we can assist you with this process. Thank you.

  • Profile Image

    Answered by NickDahan on May 15, 2014 at 06:22 PM

    Hey Cesar,

    Thank you for letting me know. Would it be possible to change my username to the following (best to last choice descending):

    1.DahanHockey

    2.DahanHockeyTraining

    3.DahanTraining

     

    Thanks again,

  • Profile Image

    Answered by Cesar on May 15, 2014 at 06:27 PM

    I've now changed the account username to DahanHockey. Please log in to your account with the new username. You should now be able to make Custom URLs without your name on them. Let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by NickDahan on May 15, 2014 at 06:34 PM

    Thank you very much Cesar.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 16, 2014 at 12:55 AM

    Hello NickDahan,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!