why my account suspended ???????

  • Profile Image
    m3amer
    Asked on May 15, 2014 at 04:07 PM

    hi

    please i want to know why my account suspended ???????

    and also i want to know when i have to renew my account m3amer ????

    my account m3amer

    m3amer1@yahoo.com

    thanks

  • Profile Image
    BryanPaulo
    Answered on May 15, 2014 at 06:35 PM

    Hi m3amer,

    Your form was suspended due to phishing. One of your form (اهلا بكم في برنامج زيادة الذهب في ستاردول ) has a field for username and password and it violates the JotForm's Terms of Use. Kindly remove password fields on your forms to keep your account from being suspended.

    I have re-enabled your account. Kindly remove password field to keep your account from suspension.

    Bryan

  • Profile Image
    BryanPaulo
    Answered on May 15, 2014 at 06:42 PM

    m3amer,

    Your account is a Free account and therefore, renewal is not necessary. Should you wish to upgrade you account again, and once username and passwords fields are removed from all your forms, kindly go to http://jotform.com/myaccount/billing and click switch plan under the plan you wish to subscribe.

    Please let us know if you need further assistance.

    Bryan