Is there a way of capturing all partial submissions

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    dorsetholidaylets
    Asked on May 15, 2014 at 05:07 PM

    Hi, I would like to be able to capture all partially completed submission not just those that have not completed payments. 

    So if someobody start to complete a form but does not finish it, I would like to be able to email that person and invite them to complete it and offer any help.

    Is this possible, if so how?

     

    Best regards

     

    David

  • Profile Image
    jonathan
    Answered on May 15, 2014 at 07:51 PM

    Hi David,

    At this time, you can only do this manually.

    You will have to capture first via e-mail the incomplete submissions/payments of the form. Refer to this guide -How-to-setup-Incomplete-Payment-Notification-E-mail

    In your paypal form, make sure also that you have properly setup the IPN of the paypal account in used. I suggest you review this FAQ about the paypal

    -Paypal-Incomplete-Payments-FAQ

     

     

    So if someobody start to complete a form but does not finish it, I would like to be able to email that person and invite them to complete it and offer any help

    If you properly setup your form as I suggested above you can now reach the form user/s via the email and properly advise or offer them the help.

    Kindly inform us if you need further assistance.

    Thanks!