What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email Address Changed on Account - Account Password Forgotten

    Asked by Frieda Vanover  on May 15, 2014 at 06:18 PM

    User name should be fmv503

    OLD email


    My thanks,


  • Profile Image

    Answered by frieda  on May 15, 2014 at 06:25 PM

    Still can't login, said email cuFredrrent,

  • Profile Image

    Answered by Cesar on May 16, 2014 at 12:26 AM

    It appears that the email address on user account is no longer vanover@ados.net as you stated. I do also see that the current email address is not on the bounce list. Kindly perform the password reset request again on the login screen. 

    Then verify that the password reset email is not being sent to your Junk/Spam folder on your email account.

    Do let us know if the issue persists. Thank you.

  • Profile Image

    Answered by FRIEDA on May 16, 2014 at 04:06 AM

    GOT IT