Email Address Changed on Account - Account Password Forgotten

  • Profile Image
    Frieda Vanover 
    Asked on May 15, 2014 at 06:18 PM

    User name should be fmv503

    OLD email

    My thanks,


  • Profile Image
    Answered on May 15, 2014 at 06:25 PM

    Still can't login, said email cuFredrrent,

  • Profile Image
    Answered on May 16, 2014 at 12:26 AM

    It appears that the email address on user account is no longer as you stated. I do also see that the current email address is not on the bounce list. Kindly perform the password reset request again on the login screen. 

    Then verify that the password reset email is not being sent to your Junk/Spam folder on your email account.

    Do let us know if the issue persists. Thank you.

  • Profile Image
    Answered on May 16, 2014 at 04:06 AM

    GOT IT