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    HTML Editor Will Not Allow Simple a href tag to fire up SMS on smartphone

    Asked by markashton on May 16, 2014 at 10:23 AM

    What gives with this html editor? All I ever have is trouble with it.

    I need to implement the following link that fires up an SMS i.e. TXT on a smartphone.

    <a target="_blank" href="sms://0123456789" rel="nofollow">0123456789</a>

    Why does this editor strip this out ... it's simple html for god sake not JS.

    Can you advise me please.

    Thanks Mark

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    JotForm Support Manager

    Answered by Jeanette on May 16, 2014 at 01:36 PM

    There were several security patches our developers made to prevent XSS injections.

    Please use the embed link button , to insert your line. That should make it.

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    Answered by markashton on May 19, 2014 at 07:24 AM

    Jeanette,

    Have tried your suggestion. It doesn't work.

    The editor in its wisdom strips out the desired expression:

     

     

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    JotForm Support

    Answered by ashwin_d on May 19, 2014 at 09:38 AM

    Hello Mark,

    It seems you are right. The insert/edit link of the editor only accepts http:// or https:// and anything else is simply deleted.

    I am not sure if this is intentional. I am sending a query to our back end team. We will get back to you on this soon.

    Thank you!

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    Answered by markashton on May 21, 2014 at 06:03 PM

    Oh no ... I get the feeling this will be 6 months to a year...

    Can't I have a godamn link in your forms that will fire up the txt function on a smartphone.

    Just so you know ... I don't do any forms on normal computers ... just smartphones

    Thanks

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    JotForm Support

    Answered by jonathan on May 21, 2014 at 06:54 PM

    Hi Mark,

    We apologize for the delays. But let us be optimistic also. I hope it will not take that long to have a turnaround on this.

    The ticket for this have "Important" priority -- so, I think it should be addressed by our support developer with higher importance also among the already in queued tickets.

    We will notify you for any status update when available.

    Thank you.

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    Answered by markashton on September 01, 2014 at 01:29 PM

    So, here I am with a form ... trying to add some simple html so as to be able to facilitate the sending of TXT messages by users ...

    Yours ... does not work ...

    <a target="_blank" href="sms:01234567890">Send an SMS</a>

    That important priority that is banded about a lot ... what happened to that?

    Can you advise me please. I'd be grateful

    Regards Mark

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    JotForm Support

    Answered by KadeJM on September 01, 2014 at 02:31 PM

    Hey mark, sorry about that. Your ticket is still opened and I do understand that you are requesting this to be done as soon as possible.

    I will go ahead and shoot our dev a follow-up message to see what I can find out for you. 

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    Answered by emrew86 on September 02, 2014 at 10:22 AM

    fixed

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    Answered by markashton on September 02, 2014 at 11:50 AM

    Doesn't work ...

    Have number: 0123456789

    Apply code to trigger sms function on smartphones:

    0123456789

    Gets converted to this by html editor

    0123456789

    Causes 'Page Not Found'

    Am I missing something?

    More importantly ... did you test this?

    Regards Mark

    Thnaks

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    JotForm Support

    Answered by KadeJM on September 02, 2014 at 11:58 AM

    Hmm...Okay...Sorry about that and thanks for the update.

    I think this was tested beforehand so I'm not exactly sure what the problem with it is now but we will double-check this further then. 

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    JotForm Support

    Answered by KadeJM on September 02, 2014 at 12:19 PM

    Okay, yeah I see there's still some sort of problem. I was able to replicate what you pointed out where it's converted to a prefixed backslash in front of the sms reference.

    <a target="_blank" href="sms:0123456789">0123456789</a>

     

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    Answered by markashton on September 02, 2014 at 12:24 PM

    Kade,

    Please replace the mobile number in your example above with 0123456789 please 

    It is an operational number I have.

    Thnaks Mark 

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    JotForm Support

    Answered by KadeJM on September 02, 2014 at 12:26 PM

    My fault, I'm sorry about that.

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    Answered by markashton on September 02, 2014 at 12:27 PM

    Kade,

    The number is still there for the public to see ... I don't want them to see it ... can you edit the nuber between the tags

    Thanks Mark

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    Answered by markashton on September 02, 2014 at 12:28 PM

    And the video also shows the number ... needs to be removed please.

    Thankyou very much

    Mark

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    JotForm Support

    Answered by KadeJM on September 02, 2014 at 12:35 PM

    I changed both and you are welcome.

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    Answered by markashton on September 04, 2014 at 05:09 AM

    So back to the point of the thread ... and the fact that you hijacked me into using this thing with the promise it was fixed ... ;-)

    The developer emrew86 states one word ... "fixed"

    My testing, in the space of 30 seconds, finds the antonym of the word to be true ... "broken". The statement "fixed" being 100% inaccurate.

    @emrew86

    I'm curious ... what testing did you do?

    Also ... is that the end of this again ... like until Feb 2015 when I mention it again.

    Thanks mark

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    Answered by markashton on September 05, 2014 at 05:46 AM

    Hi,

    Is this hand ... or not?

    Many Thnaks

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    JotForm Support

    Answered by ashwin_d on September 05, 2014 at 09:40 AM

    Hello markashton,

    I did check this and there still seems to be some unresolved issue. When the hyperlink URL "sms:123456789" is added in the TEXT field and saved, "/" is actually prefixed in the URL. That is the reason when the hyperlink is clicked on the browser, it actually gets converted to : http://www.jotform.com/sms:123456789 Please check the screenshot below:

    Let me update this to our back end team. We will get back to you on this soon.

    Thank you!

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    Answered by markashton on September 09, 2014 at 07:02 AM

    Hi Ashwin,

    Yeah I figured that out as per the first post I made at the top.

    What I want to know is when the expression will be enabled to be allowed. If possible.

    Thanks Mark

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    JotForm Support

    Answered by ashwin_d on September 09, 2014 at 08:17 AM

    Hello Mark,

    I have already reopened the ticket and sent a note to the assigned developer.

    We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered by markashton on September 09, 2014 at 09:22 AM

    Ashwin,

    Don't bother ... it's too late .., it'll never get done anyway ... not in hours ... just months to years.

    Forget it.

    Thanks Mark

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    Answered by nicabrian on December 23, 2015 at 07:29 PM

    It would be nice to have an answer as there are others of us also looking for that answer and the number is only increasing.

     

    Thanks

    Brian

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    JotForm Support

    Answered by Kevin_G on December 23, 2015 at 08:31 PM

    Hi nicabrian,

    I see you have posted your concern on this thread : http://www.jotform.com/answers/731588-html-code-for-sms-tap-to-text#1 

    We will assist you there.

    Thanks.

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    Answered by ultimateears on May 20, 2016 at 05:42 PM

    Same issue nearly 2 years later. After spending $$$$ with you guys, it seems like a simple issue to resolve...

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    JotForm Support

    Answered by Kevin_G on May 20, 2016 at 06:09 PM

    @ultimateears, 

    We apologize for this inconvenient. 

    However, I can see you have opened your own thread about this, it can be reached on this link: https://www.jotform.com/answers/843805

    We will assist you with your concern as soon as possible. 

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    Answered by markashton on May 20, 2016 at 07:10 PM

    Tell you what .... 

    As I spent hours on the topic post on this thread.

    Read back on all of this thread ... did my prophecy come true?

    Like no fix for years.

    I don't believe that was ever entered into a system at all.

    Also @Ashwin_d ...

    Who was the web developer assigned to it on Sept 9 2014 ??

    Does he still have a job with Jotform?

    Thanks

    Mark ... the guy who posts suggestions so ridiculous they are never honored xx

    (touch of sarcasm note ... not nastiness)

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    JotForm Support

    Answered by EltonCris on May 20, 2016 at 10:50 PM

    @markashton

    Thanks for the follow-up.

    I can see that this thread is no longer assigned to a developer.

    I have re-opened this thread so our manager will be able to re-assigned this to one of our available developers. I think Emre, our UX Engineer is not working with JotForm anymore that's why the "assigned-to" is left blank.

    Thanks by the way for not giving up on this. I think this deserves an immediate action.

    We'll keep you posted.

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    JotForm Developer

    Answered by erhan on May 23, 2016 at 04:42 AM

    Hello Mark,

    It is fixed now. However, you need to clear form cache or edit HTML field on builder to see it working.

    Best.