I just started using your JotForm and it's great.

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    cscholz
    Asked on May 16, 2014 at 06:44 PM

    I just started using your JotForm and it's great. But then my account got suspended for no reason. Please, please unsuspend it.

    Thanks.



    This is a re-post of a comment on

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    aytekin
    Answered on May 16, 2014 at 06:48 PM

    I have unsuspended your account. Please rename your SSL Login form. Our auto suspend system uses machine learning and it thinks having "login" word in a form title pretty much means that's a phishing form. :) 

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    cscholz
    Answered on May 16, 2014 at 07:13 PM

    Thank you.  I got in and renamed the form.  Any other silent snares I should watch out for?

    Carl

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    Welvin
    Answered on May 16, 2014 at 10:31 PM

    Hi Carl,

    For as long as you do not create forms that would capture sensitive and/or private information to your users, i.e Email and Password and Credit Card Information then your account is safe. You can check our Terms of Use: http://www.jotform.com/terms.

    Regards