How to remove recaptcha after submitting form

  • ThrivePS
    Asked on February 22, 2022 at 10:46 AM
    every time a form is submitted it is making the user verify that they are not a robot. Is that a setting that can be turned off
  • Francis_U
    Replied on February 22, 2022 at 10:59 AM

    Hi ThrivePS,

    Thank you for contacting Jotform support.

    We have whitelisted your account to fix the Captcha message or what you call users verifying themselves that they are not robots.

    The Captcha is to avoid spam from the same IP address to the forms. It is asked when our system detects unusual traffic from the IP or if the system detects that you are a bot.


    Your account has been successfully whitelisted, the captcha should be gone now. 

    If you still however experience issues please do let us know.

    Thank you,