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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade of account

    Asked by AndyDavey on August 09, 2011 at 04:24 AM



    I have paid for my account ot be upgraded but this does not apperar to have happened



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    Answered by allanftd on August 09, 2011 at 05:15 AM

    Hi Andy,

    Thank you for upgrading your JotForm account! I checked our member database and found that your JotForm account AndyDavey is currently enjoying a Premium status and is currently active. Kindly confirm if this should be the case or if you're expecting the Professional account so that we can further assist you.