Account suspended

  • Profile Image
    AndyDavey
    Asked on August 09, 2011 at 04:34 AM

    Hi,

     

    I have just checked my emails and see that you have suspended my account!

     

    Copy of confermation email below


    -------- Original Message --------

    JotForm Premium - Monthly Subscription Order Information (web@bcusw.org)
    Fri, 29 Jul 2011 08:00:03 -0700 (PDT)
    contact@interlogy.com
    contact@interlogy.com
    andrew@thedaveys.org



    Dear Andrew,Thank you for your purchase of JotForm Premium - Monthly SubscriptionYour account should be upgraded to Premium shortly. Should you have any questions please contact us at: contact@interlogy.comSincerely,Interlogy LLC
  • Profile Image
    allanftd
    Answered on August 09, 2011 at 05:18 AM

    Hi Andy,

    As advised earlier, I checked our member database and found that your Premium JotForm account AndyDavey is currently active. Kindly confirm if this is not reflecting on your account so that we can check it further.

    Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    faith stavrou
    Answered on August 17, 2011 at 09:26 AM

    please help me my account is:

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

  • Profile Image
    allanftd
    Answered on August 17, 2011 at 01:31 PM

    @Faith,

    Please refer to the post you started for updates regarding your suspended form for easer communication.

    http://www.jotform.com/answers/39043-account-has-been-suspended-#0

    Thank you for your cooperation.

    JOTFORM SUPPORT