What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account suspended

    Asked by AndyDavey on August 09, 2011 at 04:34 AM

    Hi,

     

    I have just checked my emails and see that you have suspended my account!

     

    Copy of confermation email below


    -------- Original Message --------

    JotForm Premium - Monthly Subscription Order Information (web@bcusw.org)
    Fri, 29 Jul 2011 08:00:03 -0700 (PDT)
    contact@interlogy.com
    contact@interlogy.com
    andrew@thedaveys.org



    Dear Andrew,Thank you for your purchase of JotForm Premium - Monthly SubscriptionYour account should be upgraded to Premium shortly. Should you have any questions please contact us at: contact@interlogy.comSincerely,Interlogy LLC
  • Profile Image

    Answered by allanftd on August 09, 2011 at 05:18 AM

    Hi Andy,

    As advised earlier, I checked our member database and found that your Premium JotForm account AndyDavey is currently active. Kindly confirm if this is not reflecting on your account so that we can check it further.

    Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by faith stavrou on August 17, 2011 at 09:26 AM

    please help me my account is:

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

  • Profile Image

    Answered by allanftd on August 17, 2011 at 01:31 PM

    @Faith,

    Please refer to the post you started for updates regarding your suspended form for easer communication.

    http://www.jotform.com/answers/39043-account-has-been-suspended-#0

    Thank you for your cooperation.

    JOTFORM SUPPORT