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QwikSpecAsked on February 23, 2022 at 12:27 AM
- Is it possible for responent to re-initiate/edit the form if approver deny it?
- What actions can be done on DENY a form, other than comment/e-mail notifications?
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Girish JotForm SupportReplied on February 23, 2022 at 2:40 AM
Hello,
Yes, it is possible.
Go to the settings of the Approval flow page and enable the feature as shown below:
At the moment, users can add comments for Deny and Deny email can be sent. What other feature do you require and we can check if that can be added as a new feature?
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QwikSpecReplied on February 23, 2022 at 11:28 AM
I am bit confused. Since we are not capturing the responant e-mail id, to whom the restarted form will appear incase of DENY?
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Girish JotForm SupportReplied on February 23, 2022 at 1:18 PM
Hello,
Please note that there should be an email address field on the form. Otherwise, how will the concerned user be notified if you deny the approval?
I checked your approval flow and it is incomplete.
You may need to have a review of this guide link to complete the approval flow: https://www.jotform.com/help/1412-how-to-create-an-approval-flow-in-jotform/
If you are confused, let us know how the approval needs to be set up on your form and we can help you out.