Approval Workflow - Deny Action

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    QwikSpec
    Asked on February 23, 2022 at 12:27 AM
    1. Is it possible for responent to re-initiate/edit the form if approver deny it?
    2. What actions can be done on DENY a form, other than comment/e-mail notifications?
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    Girish
    Answered on February 23, 2022 at 02:40 AM

    Hello,

    Yes, it is possible.

    Go to the settings of the Approval flow page and enable the feature as shown below:

    1645601908_6215e474bf0d2_2302_1.png

    At the moment, users can add comments for Deny and Deny email can be sent. What other feature do you require and we can check if that can be added as a new feature?

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    QwikSpec
    Answered on February 23, 2022 at 11:28 AM

    I am bit confused. Since we are not capturing the responant e-mail id, to whom the restarted form will appear incase of DENY?

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    Girish
    Answered on February 23, 2022 at 01:18 PM

    Hello,

    Please note that there should be an email address field on the form. Otherwise, how will the concerned user be notified if you deny the approval?

    I checked your approval flow and it is incomplete.

    You may need to have a review of this guide link to complete the approval flow: https://www.jotform.com/help/1412-how-to-create-an-approval-flow-in-jotform/

    If you are confused, let us know how the approval needs to be set up on your form and we can help you out.