What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't change the drop down menu options.

    Asked by meahou on August 09, 2011 at 06:29 AM

    I am unable to change the drop down menu options in my forms. Any suggestions as to what may be going on?

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    Answered by allanftd on August 09, 2011 at 07:04 AM

    Hi meahou,

    In order for us to assist you more quickly, kindly provide the name of the form with the drop down menu in question.

    Just a tip, please make sure that each option in your drop down menu has its own line as shown belos:

    We'll await your response. Our apologies for the inconvenience. 

    Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by meahou on August 09, 2011 at 07:35 AM

    I was doing this totally wrong. It would help if I went to bed when I got home at 1:30 a.m. from work, instead of staying up until 6:30 a.m. and still going. Mahalo nui loa (thank you very much) for your kokua (help).

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    Answered by allanftd on August 09, 2011 at 07:52 AM

    You're welcome meahou, glad that you were able to sort it out yourself. And yes, it helps a lot if you get enough rest and sleep!

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!

    JOTFORM SUPPORT