- Victor1262Asked on May 18, 2014 at 09:45 PM
I changed the form and now I don't have any SSL forms, but I received this:
You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 10 SSL submissions per month.
Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
Thanks for using JotForm,
How can I fix this?
*sorry my bad english
- JotForm Supportashwin_dAnswered on May 18, 2014 at 11:53 PM
You have exceeded the allowed submission limits. Only 10 SSL submissions are allowed in Free account and you have already received 11 SSL submissions.
I have manually reset your SSL counter to zero and removed your account from scheduled downgrade. Please be informed that we can reset the counter only once per account. You should stop using the secure forms url and secure embed scripts should be replaced by non secure embed scripts.
Please share the web page URL where you have embedded your form and we will take a look if they are still using the secure form URL.
- Victor1262Answered on May 19, 2014 at 01:04 AM
I made another form and seems to be working fine. This is the page: http://www.acemucn.cl/noticias/jno2014
- JotForm SupportWelvinAnswered on May 19, 2014 at 03:01 AM
Just please make sure that your form URL don't start with https://secure or https://www, otherwise, you'll end up reaching your limits again.
The form on the given webpage is using the non-secure URL. Please follow the same format for the other forms you have.
- AlvediaAnswered on June 10, 2014 at 06:42 AM
I want to stop using the secure forms url. So i replaced the secure embed scripts by non secure embed scripts but i still received this message:
"You have currently reached the limits of your account. Your forms will be disabled . Free accounts are limited to 10 SSL submissions per month.
How can i stop the SSL secure on my forms?
- JotForm Supportashwin_dAnswered on June 10, 2014 at 10:03 AM
Upon checking your account "Alvedia", I found it to be in good shape currenlty.
It seems my colleague have already taken care of your account issue and responded to you on the following thread: http://www.jotform.com/answers/389923-Changing-SSL-submissions-to-simples-submissions#1