- thecinsterAsked on August 09, 2011 at 07:34 AM
Please see below thread for issue we are having with the SSN field.
This is the 3rd report over the same issue with the SSN field. Please see below.
I attempted to replicate the error with the 2nd report, however, there was no issue. The field accepted the SSN as it should. Perhaps it is a specific key or character that is triggering the error?
Sent: Monday, August 08, 2011 12:08 PM
Subject: Re: Thank You!
In entering the information on your on-line application form, the box to input a social security number exhibits an error and requests an email address. It will not let you close the form unless the email address is entered.
- JotForm FounderaytekinAnswered on August 09, 2011 at 09:29 AM
For privacy reasons I modified your question and removed the information of the applicant from text and screenshot.
I checked the form and I do not see any validation for the SSN field. So, this should not have happened. Can you ask the application which type and version of browser he/she is using?