What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Limit is reach

    Asked by workshopmtsapola on May 19, 2014 at 03:40 AM

    Hi Support Team,


    Ws wondering if you could help me reset mine too? I have a payment function integrated in my forms, but I realized that just testing my form also uses up SSL Submissions - No payments have been executed yet. 


    Sorry for the trouble.

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    JotForm Support

    Answered by Welvin on May 19, 2014 at 03:58 AM


    I reset your SSL counter to zero. Please be noted that we can only do this once per account. If your form is integrated to Paypal Payment, you can test it by enabling Sandbox mode.

    Settings > Show Properties > Enable Sandbox Mode:


    When testing, you also need to register/use a Sandbox Account: https://www.sandbox.paypal.com/