Why is the form report missing fields?

  • Lavidra
    Asked on May 19, 2014 at 6:32 AM

    I have a form with various fields (e.g., first name, middle name, last name, etc).  When I download an Excel report, entire fields (such as first name, middle name) are missing from the report, whereas other fields appear (last name).  Please help!!! Thanks!

    Jotform Thread 379253 Screenshot
  • Welvin Support Team Lead
    Replied on May 19, 2014 at 8:33 AM

    Hi,

    Checking your report fields, you have left the other fields uncheck. Make sure to check all if you want to generate the entire form fields:

    Why is the form report missing fields? Image 1 Screenshot 20

     

    Thanks