What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal Integration: Subscription option with "Other" box to add a custom amount

    Asked by MBBA on May 19, 2014 at 06:41 AM

    Subscriptions: I need a form that allows me to give different options for subscriptions and then an option for the subscriber to add their own amount that they would like to pay. We are a non-profit and are using this functions for automated donations.


  • Profile Image
    JotForm Support

    Answered by jonathan on May 19, 2014 at 09:12 AM


    How about a form like this http://www.jotform.me/form/41383345310446


    when you test submit the form, it will have paypal payment screen like this



    Please tell us if this form can work for you. We will be glad to assist you create the form.


  • Profile Image

    Answered by MBBA on May 22, 2014 at 05:01 AM
    It it quite confusing though.
    Will you be able to create a form that has an option to fill in simply the
    required number without do maths in the middle.
    I was in touch with Form Smart about this also and they are producing a
    feature that can do this and should be released within the next month.
    Please also update.
    Ruth Simchi
    Graphic and Web Design
    Midreshet B'erot Bat Ayin
  • Profile Image
    JotForm Support

    Answered by Welvin on May 22, 2014 at 10:29 AM

    Hi Ruth,

    Unfortunately, we currently do not have that feature into the existing payment integrations. I am sending a request ticket to our developers. There's no timeframe guaranteed but if there's any progress, you should know it via this thread.

    While waiting, you may consider using the workaround provided by my colleague. The only downside of that is - all the payments will come as Donation. That won't create a pre-approved payments to your submitters Paypal Account.


  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 16, 2016 at 03:32 AM

    Hi Ruth,

    Sorry for this late response. We're closing resolved tickets so we'd like to inform you that this feature has been available for quite some time now, if you didn't know.

    While creating the subscription, simply tick the 'Variable Price' checkbox to allow your users to enter a custom amount.

    Please do inform us if there is anything else you need help with.