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landregsearchesAsked on May 19, 2014 at 7:52 AM
Hello,
I am having a problem setting up coupon codes.
I creat the coupon code, click save, click preview on the form, complete the form and the coupon code works for that one time only. When I try and do a test run of the coupon code again, it does not work, the "coupon code box" does not show on the form, and when I click to edit thepayment wizard and view the coupon code I created it is no lnger there and has just disappeared.
Kind Regards,
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jonathanReplied on May 19, 2014 at 10:10 AM
Hi,
I checked your form http://www.jotformpro.com/form/41114522729954 BUT I did NOT find a Coupon Code included in the payment tool.
I used your form and added a text Coupon Code, as I test the form http://www.jotform.me/form/41384005555451 the Coupon Code works properly.
Please retry setting up the Coupon code again into your form.
Guide: -How-To-Add-Coupon-Code-in-the-Payment-Form
Then, test your form after. Please inform us if issues persist.
Thanks!
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jonathanReplied on May 19, 2014 at 10:11 AM
I missed to add, the coupon code for my test form is "JFC".
Thanks.