How to delete field subtitels in the form template for the email notification?

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    Asked on May 19, 2014 at 09:08 AM

    I don't want the field subtitels to appear in the email notification - how can I customize the form template. I search for the specific field ID but was unable to find it.

    I marked the fields in the attached screenshot.


    Thank you very much for your help!


    Best regards

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    Answered on May 19, 2014 at 11:21 AM


    To remove the sub-labels of the Address field, you have to make the next customization on your Notification.

    1. Open/Edit your form in our form builder.

    2. Click "Setup & Embed" then click "Email Alerts" from the toolbars


    3. Click the notification from which you want to remove the address headers.

    4. Find the Address field in your form notification which you want to remove the headers. Copy the address field tag. Press Enter key in your keyboard to add space. Paste the address field tag, pasteas many tags as you need. Then add a COLON before the closing tag } (right parenthesis) followed by the following strings:







    Example: If your Address Field tag is {addresse}, you should have the following settings:

    You need to do same with both of your Address fields.

    5. Finally Hit "Finish" button to save your form notification settings. Hit "Save" button in the editor to save your form entire changes.
    You can also find these steps on this guide: How to Strip Headers from Postal Addresses in Email Alerts
    Please inform us if you need further assistance with this query.
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    Answered on May 20, 2014 at 04:58 AM

    Jotform rocks!!! 

    Thank you very much!!!