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dannydoAsked on May 19, 2014 at 9:23 AM
Hi
re - http://www.jotform.com//?formID=40304151501940 and http://www.jotform.com//?formID=40143019977961
We are not getting emails through on these forms - we have added the IPs to the account (microsoft 365) and still not coming in to the email address adam@flaginthesand.com or pk@flaginthesand.com... it does coem through to the bracketmedia address on the form though?Please advise what the issue is - thanks.
Colin01784469806
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dannydoReplied on May 19, 2014 at 10:26 AM
I think we need Jotform to remove the email address from the bounce list? Please advise ASAP.
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Jeanette JotForm SupportReplied on May 19, 2014 at 12:27 PM
In order to remove emails from bounce list yourself, read the instructions in this guide: