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    Hi... I'm trying to upgrade the pwcsociety subscription and the website doesn't appear to be responding or allowing me to do so. Can you help?

    Asked by pwcsociety on May 19, 2014 at 11:13 AM
    and
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    JotForm Support

    Answered by ashwin_d on May 19, 2014 at 01:22 PM

    Hello pwcsociety,

    I'm sorry for the trouble caused to you.

    Do you mean to say that when you go to the pricing page and then click the "Upgrade" button of on any of the plans, it does not do anything? It should actually open a modal window where you can select "Payment Schedule" and "Payment Method". Please check the screenshot below:

    Which plan you are trying to upgrade to. Please click on the following URL to upgrade your account :

    Premium Monthly:

    https://www.jotform.com/upgrade?username=pwcsociety&account_type=PREMIUM&period=monthly

    Premium Yearly:  

    https://www.jotform.com/upgrade?username=pwcsociety&account_type=PREMIUM&period=yearly

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!