How can I get the e-mail of the people that make the survey

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    Asked on August 09, 2011 at 09:13 AM

    I want to get the e-mails of the people that response the survey to get a database to send my massive announcement mails, can I do this with your survey tool? how?

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    Answered on August 09, 2011 at 09:19 AM

    What will you use to send your announcement emails? Most email sending software and web services do allow import using CSV. Here is how you can create a CSV export on Jotform to get a list of all email addresses submitted on a form:

    1. Select your form on My Forms page,

    2. Click on Reports button,

    3. Click on Add New Report,

    4. Select the CSV option and click Next,

    5. Select the email field and click Next,

    6. Copy the URL provided and bookmark it in your browser. You can use that URL to download the most recent list of email addresses in CSV format. Then you can load them on the email sending software/service.

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    Answered on August 09, 2011 at 09:22 AM

    I'm new at this so I'll put an example:

    I put the survey link in my website.

    Then when X persons click it it will take it to the survey.

    When he finish it, the survey send the than you message and then I get the persons e-mail.

    That possible with jotform?

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    Answered on August 09, 2011 at 09:42 AM

    Yes, that's perfectly possible. When he finishes the survey a Thank You message will be shown. (You can customize that message if you would like) You will receive all of the information the user submitted including the email address he entered.

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    Answered on August 10, 2011 at 04:18 PM

    Hi I'm having trouble with this I make a test to see if it funtion but The survey didn't ask an email account so I complete the survey and receive mail and all that but didn't receive the e-mail address how can I ask the e-mail address before the person start the survey?

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    Answered on August 10, 2011 at 04:34 PM


    I can see two ways on how to do this.

    A.  Create a separate form which asks for the user's e-mail and then configure that form and use conditions to redirect to your survey form only if the e-mail is entered

    The downside to this is that you cannot tell which user submitted which survey entry unless you pass the entered e-mail to a hidden field in the survey using custom PHP. The good thing is that you will get the e-mail address even if the user does not complete the survey.

    B.  Insert a page break in your survey form so that the first page asks for the user's e-mail while the second page contains the survey questions.

    The problem with his one is you will not get the e-mail address if the user does not complete and submit the whole form.

    Let me know if you need further assistance with this topic. Thanks!