How to hide empty fields in the form email

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    pixelatte
    Asked on May 19, 2014 at 06:56 PM

    Hi I'm testing jotform, I need to make a car insurance quotator that has the follwoing dropdowns, car brand, version & 3. characteristics, so the first will show the second, and second the third, i figured out a way of doing it creating many many dropdowns, then add actios to all of them, the problem comes when the form is sent to the email, it has all the "if" fields even if empty in the email, is there something i could do about it???

  • Profile Image
    jonathan
    Answered on May 19, 2014 at 08:47 PM

    Hi,

    You can make the empty fields hidden in the form's Notification Email also.

    Please review this user guide on how to

    Guide: -How-to-Hide-Empty-Fields-on-Email-Alerts

     

    Please inform us if this did not work for you.

    Thanks!