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  • Profile Image

    adding an old account

    Asked by gymrat4you on May 19, 2014 at 07:04 PM

    Trying to add an old form from the last account under username: collegiatefunding

    Can u help us clone this url to our new account so we can start getting email submissions: https://www.collegiatefunding.com/survey.php

    We're having issues importing the clone url. I've added a screen shot, i think it's because the url is a custom name. 

    Can you please advise how we can start getting email submissions from the form. We've upgraded and were told to import the form under a new account since the old account was suspended. 

    Thanks you

    Page URL:
    https://www.collegiatefunding.com/survey.php

    Screenshot
    Submissions survey email name
  • Profile Image
    JotForm Support

    Answered by jonathan on May 19, 2014 at 08:55 PM

    Hi,

    Are you also the owner of the account collegiatefunding?

    If you  are, we can also directly transfer all the forms from that account to your new account gymrat4you.

    BUT before we can do that, we will need sufficient information/data to authorize the transfer of the forms.

    You can also login to the username collegiatefunding  and then post a request using this link

    http://www.jotform.com/contact/ - Inform us if you want to proceed transferring the forms to the gymrat4you account.

     

    Thanks!