form showing up on mac, but not pc?

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    catier
    Asked on May 19, 2014 at 10:12 PM

    Hello~

    The form had been working, but now it will not display on PC computers, but functions on phones and Macs.  Any help is appreciated.  

    Thanks

    Catie~

  • Profile Image
    Welvin
    Answered on May 19, 2014 at 10:40 PM

    Hi Catie,

    Your website uses SSL Encryption or Secure Connection, you form uses the non-secure URL so it's not visible into your page. In you notice in the address bar and check the browser console (F12 for Chrome), a security warning is shown:

     

    So, to fix this, you also need to embed the form using HTTPS connection. Please follow this guide on how to secure your form: https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Hope that helps.

    Thanks

  • Profile Image
    catier
    Answered on May 19, 2014 at 11:01 PM
    Yes, thank you. I am not sure why it worked for so long and all of a
    sudden stopped working, but it's fixed now :)
    Catie Rasmussen, LMT
    Therapeutic Bodywork
    1315 S Allen Street, Suite 209
    State College, Pa 16801
    814.321.8221
    catie@RootsofSpace.com
    www.RootsofSpace.com
    Friends and Farmers Cooperative Interim Board Member
    Local Loyalty Program Coordinator
    LocalLoyalty@FriendsandFarmers.coop
    www.FriendsandFarmers.coop
    ...
  • Profile Image
    Welvin
    Answered on May 19, 2014 at 11:32 PM

    Great! If you require any further assistance, feel free to contact us.

    Thanks