- catierAsked on May 19, 2014 at 10:12 PM
The form had been working, but now it will not display on PC computers, but functions on phones and Macs. Any help is appreciated.
- JotForm SupportWelvinAnswered on May 19, 2014 at 10:40 PM
Your website uses SSL Encryption or Secure Connection, you form uses the non-secure URL so it's not visible into your page. In you notice in the address bar and check the browser console (F12 for Chrome), a security warning is shown:
So, to fix this, you also need to embed the form using HTTPS connection. Please follow this guide on how to secure your form: https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions
Hope that helps.
- catierAnswered on May 19, 2014 at 11:01 PMYes, thank you. I am not sure why it worked for so long and all of a
sudden stopped working, but it's fixed now :)
Catie Rasmussen, LMT
1315 S Allen Street, Suite 209
State College, Pa 16801
Friends and Farmers Cooperative Interim Board Member
Local Loyalty Program Coordinator
- JotForm SupportWelvinAnswered on May 19, 2014 at 11:32 PM
Great! If you require any further assistance, feel free to contact us.