What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form showing up on mac, but not pc?

    Asked by catier on May 19, 2014 at 10:12 PM


    The form had been working, but now it will not display on PC computers, but functions on phones and Macs.  Any help is appreciated.  



    Page URL:

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    JotForm Support

    Answered by Welvin on May 19, 2014 at 10:40 PM

    Hi Catie,

    Your website uses SSL Encryption or Secure Connection, you form uses the non-secure URL so it's not visible into your page. In you notice in the address bar and check the browser console (F12 for Chrome), a security warning is shown:


    So, to fix this, you also need to embed the form using HTTPS connection. Please follow this guide on how to secure your form: https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Hope that helps.


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    Answered by catier on May 19, 2014 at 11:01 PM
    Yes, thank you. I am not sure why it worked for so long and all of a
    sudden stopped working, but it's fixed now :)
    Catie Rasmussen, LMT
    Therapeutic Bodywork
    1315 S Allen Street, Suite 209
    State College, Pa 16801
    Friends and Farmers Cooperative Interim Board Member
    Local Loyalty Program Coordinator
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    JotForm Support

    Answered by Welvin on May 19, 2014 at 11:32 PM

    Great! If you require any further assistance, feel free to contact us.