submit button half disapears & when download a second it disapears completly.

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    Asked on May 20, 2014 at 07:44 AM

    ...disapears & when you download a second in disapears completely. Any help with this would be appreciated.

    The URL is

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    Answered on May 20, 2014 at 11:07 AM


    Can you provide steps on how to reproduce the problem? Sorry but I am not able to find any mistakes with the form embedded on your FB page. I can see the submit button and I was also able to submit a test.

    Is there anything else I am missing? Let us know so we can assist you further.


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    Answered on May 20, 2014 at 11:40 AM


    While uploading image files, I faced the same problem as you did.

    It seems to have JavaScript conflict in your form code.

    Here, we suggest you to embed iframe code of your form and use it in your desired webpage to avoid the conflict.

    To know how to embed iframe code, please click on the link:

    Getting the Form iFrame Code

    You'll find two parts while embeding the iframe code; one is iframe part(<iframe>...</iframe>) and the other is script part(<script>...</script>).

    Now, remove the script part from the embed code and just use the iframe part.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//" frameborder="0" style="width:100%; height:827px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args =":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight" = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    Let's give it a try the above procedures and contact us if you need further assistance.

    Thank You.

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    Answered on May 20, 2014 at 04:15 PM

    Thanks Bob

    Had to tinker with height settings but apart from that worked a treat.