What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When does the starter plan data cap reset?

    Asked by screamingsqueegee1 on May 20, 2014 at 01:17 PM

    My form is not showing up on my website. Under my account informations, it shows that we have used 137.98 MB of our allotted 100MB of data for our form. Is there a way to clear that data out? If not, does it reset automatically at the end of each month or something? I need my form to show back up ASAP so that we can keep generating quotes.

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    Answered by BryanPaulo on May 20, 2014 at 01:46 PM

    Hello screamingqueegee1,

    The counter will reset every first day of the month. You will be able to use your form on the first day of the month. If it's urgent, you may wanna upgrade you account to premium. You can downgrade anytime if you won't be needing your form again.

    Please let us know if you have further questions.