- fyastudioAsked on May 20, 2014 at 01:21 PM
When a user enters 4.5 i(or any half age) into the age field on our form and the user hits submit, an error message appears saying that invalid number, 4 or 5 is a close number. The message on the submit button changes to "please wait..." Even if the user corrects the error the form stays hung up and the user has to refresh and re-enter all their information.
Is there a way to fix this? I tried increasingt the number of characters which can be entered into the field but that did not work.
- JotForm SupportWelvinAnswered on May 20, 2014 at 02:13 PM
I don't think the number field is causing the issue. I was able to submit to your form using its direct URL without any problems.