What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When a user enters a number with a decimal in it the form hangs up and says "please wait".Asked by fyastudio on May 20, 2014 at 01:21 PM
When a user enters 4.5 i(or any half age) into the age field on our form and the user hits submit, an error message appears saying that invalid number, 4 or 5 is a close number. The message on the submit button changes to "please wait..." Even if the user corrects the error the form stays hung up and the user has to refresh and re-enter all their information.
Is there a way to fix this? I tried increasingt the number of characters which can be entered into the field but that did not work.
please wait and decimal message refresh number of characters
I don't think the number field is causing the issue. I was able to submit to your form using its direct URL without any problems.