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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to only show data with a value in email submission?

    Asked by ACCBO on May 20, 2014 at 03:54 PM

    I have created a form that has multiple classes my clients can take.  However, when I receive the emailed submission, the list of all classes available are displayed, regardless of if they selected to take the class or not.

    How can I have the email submissions only display classes that were selected, and not show data that has not been entered or selected?

    For example:  If I have an email field, but nobody enters an email address, the email submission still shows an email with no data next to it.

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    JotForm Support

    Answered by jonathan on May 20, 2014 at 05:42 PM


    Please take a look at this user guide

    Guide: -How-to-Hide-Empty-Fields-on-Email-Alerts


    Please take note that this only work for the default email Notifier. So, try not to customize the email template.

    You may adjust the Sender Email and Recipient Email -- just do not customize the messae body.


    Hope this help. Please inform us if you need further assistance.