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Conditional emails are not working on my form-...again. New form,same issueAsked by shannonhawkins on May 20, 2014 at 06:33 PM
Changing the Field ID did work for my last form thanks to your help. However, I'm having the same problem with another form of mine. I've dounble-checked the field Id for accuracy in the conditions & have also set the sender email to firstname.lastname@example.org as suggested in an earlier post. Can you please help? The link to the current form I'm having trouble is http://form.jotform.us/form/41305969930157
Emails new form conditional emails same
Please make sure that each of the conditional autoresponder emails have a sender email and recipient email specified.
I have just tested a clone of your form and made sure that the configuration for each email is correct.
And here's the result:
Let me know if your problem persists even after following my advice.
I'm not sure what you're trying to show me on your screenshot. I guess i'm lost. Both my sender email and responder emails are listed for each autoresponder as email@example.com. This is the same as allof my other forms that work properly. I also checked to make sure that the field id was correct for all of conditional autoresponders and they are. what am I missing here?
Okay, so not sure how, but it seemsas though the form is functioning properly now.
Thank you for updating us about the latest status. We are glad to know that all is good now.
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