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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using the Choose File button (UPLOAD BUTTON).

    Asked by lojaaquinao on August 09, 2011 at 06:28 PM


    The problem is that the documents do not reach the destination box ...


    Your message:

    Answered by NeilVicente

    Hi Miguel,


    Can you describe exactly what happens when you try to upload a file? Do you have this form embedded somewhere or are you using it as standalone?


    I checked the submissions page for the upload form in your account and found that there were files uploaded to it, so I don't understand what the exact  problem is.

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    JotForm Support

    Answered by NeilVicente on August 09, 2011 at 06:37 PM


    When you say "destination box", do you mean a Dropbox folder? If the answer is yes, then you'd have to integrate your form to Dropbox first so that uploaded files will be sent to your Dropbox account. Click the link below to learn how to integrate Dropbox.

    Jotform - Dropbox Integration

    Hope this helps. Thanks!