What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT: Apparently, I've reached quota on a survey. Can I upgrade now and continue to gather responses on this survey?

    Asked by valarcon on May 21, 2014 at 05:43 AM

    I sent a survey yesterday to 650 people not realizing I had a quota on the free service.  Would upgrading in the middle of this work?  Would the $9.95 package be adequate? 

    survey responses and
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    JotForm Support

    Answered by NeilVicente on May 21, 2014 at 07:11 AM

    Would upgrading in the middle of this work?

    Yes, there should be no problem with this.

    Would the $9.95 package be adequate?

    If you require less than 1000 submits in a sinle month, then yes, the Premium ($9.95) plan should be enough.

    For more information regarding pricing:

    http://www.jotform.com/pricing