What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Missing Forms

    Asked by kbarbary on May 21, 2014 at 06:09 AM

    I'm panicking slightly - I created 4 forms yestrday and they've disappeared? 

    We know they were saved, as we were going back into the My Forms section and editing them. 

    Please can you look into this??


    I only saved one form as PDF... but they're were another 3 that we have no notes for! 

  • Profile Image

    Answered by SuperNetwork on May 21, 2014 at 06:27 AM

    Happening to me too... Jotform, this needs to be fixed please!
  • Profile Image
    JotForm Support

    Answered by TitusN on May 21, 2014 at 08:48 AM



    Our developers are aware of the issue - we apologize for the inconvinience.

    I have forwarded your issue to our developers so that they can take a closer look - we shall advice you upon any developments.

    Thank you for your patience.

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 21, 2014 at 10:08 AM

    Hi kbarbary,

    Problem has been fixed,

    Thank you for your patience,

    Kindest Regards,

    - Ertugrul.