What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    forms created not showing

    Asked by TASPLBDM on May 21, 2014 at 07:20 AM

    dear sir,


    many forms created are not showing. neither in delete history.  how to receover or search them.


    example form called General Template is missing.




    Kapil Sachdev

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    Answered by SuperNetwork on May 21, 2014 at 07:41 AM
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    JotForm Support

    Answered by liyam on May 21, 2014 at 09:36 AM

    We apologize for this inconvenience, TASPLBDM and SuperNetwork.

    Our developers are now aware of the issue and are working to fix this problem.  Unfortunately, I cannot provide now an estimate how long this problem will be fixed.  But rest assured, as soon as we have updates, we'll inform you right away.

    Thanks for your patience.

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    Answered by Carina on May 21, 2014 at 01:52 PM

    We received the information that this situation is solved now. This situation  was caused by a problem with data replication .

    I checked your account and it seemed normal.

    Thank you so much for your patience. 

    Please get back to us if further support is needed.