What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please see Forum Regarding Missing Submissions

    Asked by jacor on May 21, 2014 at 07:27 AM

    Can you please provide an update regarding missing submissions as posted on the Forum.  Submission is missing that was done yesterday 20 May 2014.  An email was received though stating that the submission was received.  Thank you in advance.

    Submissions email
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    Answered by Carina on May 21, 2014 at 09:38 AM

    Our developers are already aware of this situation and working on it.

    We deeply apologize for the inconvenience. Can you please give us more details on the form that is missing the submission?

    Thank you