Completed form did not show up in submissions

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    Asked on May 21, 2014 at 07:39 AM

    A form was completed & submitted, I received it in my inbox, but it is not in my submissions.

    Also, I deleted 1 entry last week and this form is in the submissions

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    Answered on May 21, 2014 at 09:46 AM

    Hello FIANSW,

    I'm sorry for the trouble caused to you.

    The submission which you do not see in your submission page, was it received on May 20, 2014?

    Our developers are already aware of this issue of missing submissions and they are looking into it. I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered on May 21, 2014 at 01:55 PM


    This is now fixed. You should be able to find the submissions on your form now.

    Kindly check and confirm,

    Thanks and Regards!