What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing submissions

    Asked by amhomelife on May 21, 2014 at 07:47 AM

    Clearly, I am not the only one who is missing submissions.  Please check the forums.  We have to have our submissions today. 

    Please help us figure out why they are missing for so many of us.


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    JotForm Support

    Answered by ashwin_d on May 21, 2014 at 09:58 AM

    Hello amhomelife,

    I'm sorry for the trouble caused to you.

    Wer are having issues regarding missing forms and submissions. Our developers are already aware of this issue and they are looking into it. I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Support

    Answered by TitusN on May 21, 2014 at 02:00 PM


    We had a Database replication problem earlier which has since been fixed.

    Please check your account and confirm back - and accept our sincere apologies.